When should a guest be connected to the primary lanyard?

Connecting a guest to the primary lanyard before being allowed through the safety gate is critical for ensuring their safety throughout the entire experience. This process acts as a proactive measure to prevent any potential accidents or falls as guests enter the activity area. Once the guest is connected to the primary lanyard, they are securely attached to the safety system before they even reach the safety gate.

The primary lanyard acts as a critical safety line that keeps guests from detaching from the safety system while walking to or from the adventure course. This step minimizes risks associated with lack of harnessing or securing, which could lead to unsafe situations. It's essential that guests are properly connected prior to engaging with any challenges or obstacles, ensuring that all safety protocols are followed from the very beginning.

In contrast, connecting after passing through the safety gate or during the safety briefing does not ensure continuous protection, as guests could be exposed to potential hazards while moving towards the activity area without being secured. Additionally, securing the self-belay key, while important, should be accompanied by the preemptive action of connecting to the primary lanyard to maximize safety.