What does 'crew resource management' (CRM) entail?

Crew resource management (CRM) primarily involves training that enhances interpersonal communication and decision-making skills among team members in aviation operations. This training emphasizes the importance of working collaboratively, effectively managing stress, and understanding human factors in decision-making processes.

CRM aims to improve the efficiency and safety of flight operations by fostering an environment where crew members can communicate openly, share information, and support one another in both routine and high-stress situations. It encompasses various aspects of teamwork, leadership, and situational awareness, ensuring that all crew members contribute to a safer and more effective operation.

While technical flying skills are essential, CRM focuses on how crew members interact, make decisions together, and function as a cohesive unit, particularly in challenging scenarios. It is not restricted to emergency situations, as good communication and decision-making are critical for day-to-day operations as well. Additionally, CRM is not designed for solo flight operations, as it is fundamentally rooted in collaboration among multiple crew members.